Procal Business Operations
With the deployment of 5G network and the demand for reliable, secure, and robust connectivity, Telcos need to address the intensifying complexity of their networks that is driven by the increasing volume of devices, multiple new technologies, and more diverse service requirements.
We have developed the below capabilities over the years to support you with the below areas of operations:
Service Management
As the expectations of telecom customers rise and competition intensifies, operators need to work quickly and efficiently to resolve any issues that arise to differentiate themselves from the competition. With our strong partner network in the Telco space, we can be of great fit for you to partner for Service Management of your critical business processes for consistent and reliable service quality at affordable costs.
Some of our focus areas are:
- 24/7 Application Support
- Resource and Alarm Management
- Monitoring and Backup Operations